Transparency and client choice guidance
The resource sets outÌýa range of simple measures that practices can take to increase transparency of fees, transparency of practice ownership, and prescribing and dispensing,ÌýgivingÌýveterinary professionals the tools needed to address some of the provisional concerns raised in an initial review by theÌýCompetition and Markets Authority (CMA).
Full guidance includes information on:Ìý
- Transparency of fees and the value of veterinary care
- Benefits of transparency fees
- Price lists for frequently offered services
- Displaying fees and communicating value
- Facilitating paymentÌý
- Delivering client choice and contextualised careÌý
- Prescribing and dispensing medicines
- Transparency of practice ownership and referral servicesÌý
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