The most common complaint triggers in veterinary practices (and how to avoid them)
24 Mar 2021 | Claire Neall
Receiving complaints can be very stressful for team members, so #GoodWorkplaces naturally want to find ways to prevent them. In this blog, Claire Neall, Mediation Manager at the Veterinary Client Mediation Service, explores some common elements of complaints they receive, and advice for how practices could avoid them.