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It still hurts, even if you mean well: Disability microaggressions in practice

13 Oct 2021 | Ruth Cawston

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Part of 萝莉视频鈥檚 #BigConversation on microaggressions. Ruth Cawston, co-founder of British Veterinary Chronic Illness Support, tells us about some of the comments which can harm colleagues with disabilities or chronic illnesses, and examples of what you might say instead.

It still hurts, even if you mean well: Disability microaggressions in practice Image

I鈥檓 sure that most of us have, at one time or another, properly put our foot in our mouth. Six months into my first job, I managed to express the opinion that it wasn鈥檛 very healthy for vets to marry each other (because you鈥檇 never get a break from work) in front of my new boss who had, not half an hour previously, introduced me to his wife, an equine vet.

Thankfully, my boss saw the funny side, but sometimes (intentionally or not) we say things that are genuinely hurtful or offensive. These kinds of comments are sometimes called 鈥渕icroaggressions鈥.

The definition of a microaggression varies, but they usually have two key features:

  1. Microaggressions aren鈥檛 loud, angry abuse鈥 they are small things that often goes unnoticed by everyone except those that it affects.
  2. They are often unintended. Unless you are hermit living in a cave, you will almost certainly have said something that has accidentally upset someone. I have. Everyone has. That鈥檚 not the same as wanting to hurt or offend someone, but unfortunately it can still have the same effect.

Microaggressions can stem from thoughtlessness, a lack of understanding, or prejudice. Those of us who live with chronic illness and disability often encounter these, and whilst we can try to shrug off one or two of these comments, over time the cumulative effect of thousands of needle pricks can start to wear heavily.

In a good workplace, colleagues should feel able to openly discuss health problems without fear of judgement. But if you鈥檙e looking into the world of long-term illness from the outside, try to be considerate and respectful, whether discussing these topics or talking more generally. Thoughtless language can easily be hurtful.

Below are a few examples of common microaggressions, and why they can be upsetting to hear. You will find them all on the 萝莉视频 poster.

鈥淲ow, I could never deal with that鈥

I think this is intended as sort of a compliment 鈥 鈥淟ook at how brave you are, you amazing resilient person鈥. Unfortunately, that鈥檚 not usually how it feels. When you find yourself having to live with a long-term condition, you 鈥渃ope鈥 because that is the only option available to you 鈥 it鈥檚 not some amazing life choice, it鈥檚 just surviving. 听

Saying something like this suggests that you think I am 鈥渄ealing with it鈥 鈥 that I鈥檓 handling it fine, that it鈥檚 not a problem, that I鈥檓 never overwhelmed by it all. This can feel like you are trying to down-play or dismiss the effects that my health problems are having on my life.

It also implies that the realities of my life are beyond your worst nightmares 鈥 that you cannot see a scenario where you would cope with all I have to deal with. This is not a reassuring thing to hear.

Try saying instead, 鈥淚鈥檓 so sorry you have to deal with that - it sounds difficult.鈥

鈥淚 know someone like you鈥

I鈥檓 afraid you don鈥檛. That鈥檚 not me being a diva, just the reality of chronic illness. Everyone鈥檚 experience is different 鈥 symptoms vary, doctors vary, treatments vary, and peoples鈥 personal situations (finances, relationships, support networks) also play a big role in our experiences of illness.

Saying something like this implies that you already understand what I鈥檓 going through 鈥 the extra challenges, large and small, that form part of my life because of my illness. This can make me feel like you are being dismissive or flippant.

If you want to understand what I鈥檓 going through, you need to ask me about my own experiences, and then listen to my answers.听

鈥淯gh, I can't spell. I'm totally dyslexic today鈥

Dyslexia is a life-long neurodivergence that can cause significant issues in navigating day-to-day tasks that others find easy. You aren鈥檛 dyslexic because you鈥檙e having trouble reading or spelling on a single day - you might be tired, or have a headache, but that is not the same thing. 听

This kind of frivolous comparison is also common with other neurodivergent conditions like OCD or Tourette鈥檚, mental health conditions like depression or bipolar disorder, or physical issues like muscle spasms (鈥渟pastic鈥).

Comparing your 鈥渙ff days鈥 with my condition is another way of dismissing or diminishing it. It鈥檚 OK to say that you鈥檙e tired, or sore, or feeling down 鈥 in fact it鈥檚 good to share these things with your team, and it鈥檚 good to ask for help when you are feeling like this. But please don鈥檛 try and equate these short-term issues with a long-term health condition.

鈥淵ou don鈥檛 look ill/disabled鈥

This kind of comment implies that there is a certain way that people with long-term health conditions should look. Should we be a bit paler? Or have walking aids? Or cough gently and clutch a handkerchief, like a Victorian girl with tuberculosis?

When someone tells you that you don鈥檛 look sick, it can feel like they are passing judgement on your illness. It implies that they think you aren鈥檛 ill, or at least not 鈥減roperly鈥 sick. You might just be a bit of a lightweight. 听Have you considered it might all be in your head?

Instead of judging based on our appearance, consider why you think that we don鈥檛 look sick. It might be more accurate for you to say, 鈥淚 sometimes forget what you are living with.鈥

In summary

None of us are perfect. We will all commit accidental microaggressions from time to time 鈥 even those of us who belong to a minority group. But by educating ourselves, and being thoughtful and empathic, we can try and minimise these incidents. And when we do accidentally say the wrong thing, don鈥檛 bristle if someone points it out 鈥 accept it, learn from it, and move forward.

This blog is part of the 萝莉视频 #BigConversation on microaggressions. You can download posters to help start the conversation in your workplace, or read our blogs looking at microaggressions related to:

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